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5

brought sons vehicle in for speedo not working and a safety check. very satisfied with diagnosis.

5

We were at Home Depot right across the street from the Crestline location, 7 hours from home, when we removed a dead rodent from under the hood which caused broken blades on the cooling fans, and damaging the radiator on our 2019 F150. Eagle automotive was the first one to come up with the best ratings. They answered quickly and had no problem getting us in. They had everything replaced the next day to make sure we could get home. They kept us very informed with the whole process. Wish we lived closer for regular maintenance but if we’re ever in the area I will definitely be using them if needed. Thank you Juan for all your help!

Hi Angela, thank you for sharing your experience with us! We are so glad that we were able to help get you quickly back on the road. We know how hard it is to break down, especially when you're out of town. Thank you for trusting us with your vehicle!

- Platte Canyon
5

Great experience!

Thank you, Andrew! We appreciate the review!

- Platte Canyon
5

the guys at Eagle are the best . This shop believes in talking to the customer and letting them know were they are at on the repairs, they keep there word and always are easy to deal with.

5

Very friendly and good service for the pricing! Took my vehicle in for a wheel alignment and got a list of oil levels/colors and suggested maintenance needed.

Thank you for sharing your experience, Ryan! We look forward to seeing you again down the road!

- Platte Canyon
1

I had called at the beginning of the week looking for an appointment for an oil change and had asked if they take walk-ins. I was told 'you can walk-in' but that the week has been busy and they're usually booked up a day in advance. Knowing this, I booked an appointment for later in the week, Friday, at 10:30am for an oil change on my Toyota Rav4. Brought the car in 2mins before 10:30am, guy at the desk typed up all the information and had me sign a paper showing than an oil change will be done. 12pm and I haven't heard from the place so I called to make sure something didn't go wrong as a normal oil change should take 20-45min and at this point it had even an hour and a half since I left my vehicle there. Upon calling they checked on the status and informed me that the car has not been worked on yet... Super annoying and time consuming considering I had plans with my family today but instead have been sitting around my house waiting to pick up my car because I assumed you can't leave your car there all day after it's done. Well, another hours passes, it's 1pm, I call them again. They informed me that they JUST STARTED working on my car. When I asked the reason for delay they just said that a reservation does not guarantee the time that the work will take or be done, and that they work on cars as they come. What is the point of an appointment then? Dissatisfied and disappointed with the communication and customer service of this whole process. Annoying and time consuming and a pointless "Appointment based only" policy that doesn't seem to have any weight or truth.

Hi Alexis, I am so sorry to hear about your disappointing experience. I know how frustrating it can be being without your vehicle and your time matters. We do our best to get your vehicle in and out as quickly as possible, but we should have communicated better on how that process works. The appointment ensures that we have allotted enough time to get the service done that day, but we are not always able to get started on it right at that time. I apologize again for the miscommunication and we will work to explain that more thoroughly in the future. Thank you.

- Platte Canyon
5

Thank you, Matt!

- Platte Canyon
5

Thank you, Alan!

- Platte Canyon
5

Thank you, David!

- Platte Canyon
5

As always, professional, courteous, budget friendly service. HIGHLY recommended!!

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Mon - Fri: 7:00 AM - 6:00 PM