Had read previous reviews and had some reservations about going to Eagle. A friend encouraged me to go. I was delighted at the service. My plan was to get my oil changed. The service tech found I had a leak in a heater hose that needed immediate attention. Got the problems fixed in a short amount of time even though a part had to be brought in. Further, as part of the visual inspection by the Eagle technician, they found I have a leaking axle shaft seal. They issued me an estimate for repairs. That will have to wait a bit, but at least I know of the issue. I like the idea that they use photographs to back up their work or work that needs to be done. Leaves little doubt for them and me... Good work all around