The people at Eagle are some of the friendliest and courteous auto shop people I've ever met. Immediately, when you take your car in to drop it off, you can feel they genuinely want to help you and care about how being w/o your car has an impact on your daily life. Their service is excellent, too. They conduct business with integrity and transparency. Eagle Automotive hits the nail on the head. I'll keep going back to them. :)