I found Davis Repair a few years ago, but only just used their repair services a few days ago. Where to begin..... First I took my auto to a Honda Dealer and clearly communicated what the problem was that I wanted looked at and diagnosed. Mile High Honda proceeded to diagnose a totally different issue (incorrectly) and then suggested over $2,000 worth of "suggested repairs". They never assessed the original complaint at all, but wanted to charge me a $200 diagnostic fee. The "issue" they chose to diagnose they recommended an $800 repair/replacement for. Irate, I went and picked up my auto and told them they wouldn't be doing any work on my car. I took my Honda to Davis Repair, hoping that their 4.9 Star Google Maps review average - with over 700 reviews was the real deal. I went into the office at Davis Repair, and told one of the Front Desk Managers the same thing I told the Serviceperson at Mile High Honda. She seemed to track my concerns and potential issue with my Honda easily, and scheduled a service time for two days out (they are NOT a high volume operation - trying to get people in and out as quickly as possible - and a small operation - so you might have to wait a little bit to get in, and it might take a little longer to get your car back). I took my car in and dropped it off the night before the appointment, and they were able to get to it that day. The diagnosis of the problem took them a little longer than they expected, but they got it right!!! The "issue" that Mile High Honda wanted to charge me over $800 to fix turned out to not be a problem at all - the aftermarket Sway Bar linkages I had installed (to replace a broken one) just needed a little tightening - not an $800 replacement. I went to pick up the car, and the problem was completely corrected. They did a GREAT job fixing my car, and they did it for a reasonable price. They diagnosed and fixed the problem I wanted addressed - and didn't try to sell me parts and services I didn't need. They were polite and respectful - but in a real, authentic, and personable way (NOT a pretentious and impersonal way that makes you feel like just a numbered opportunity to make a dealership more money as fast as possible - like Ralph Schomp Honda, Holman Honda, and Mile High Honda). Fixing your car has gotten SO expensive these days that I fix whatever I can myself, but it's nice to know that there is an honest, reasonable, ethical, personable service like Davis Repair out there to take care of issues I cannot take care of myself!!! Thank you Davis Repair! We will be seeing you AGAIN - FOR SURE. Please keep up the good work and do not deviate from your business model/formula! The world needs more businesses that use honest "weights and measures"!!
Thank you so much, Johnny, for sharing your detailed experience with Davis Repair. We are truly grateful and appreciative of your kind words. It's incredibly rewarding to hear that we were able to provide you with the high-quality service and honest, reasonable diagnostics that you deserve. We understand the importance of addressing automotive issues correctly and transparently, and we're delighted that we could deliver on that promise for you. Your trust and support mean a great deal to us, and we look forward to continuing to provide you with top-notch service in the future. Thank you for choosing Davis Repair!
- Chatfield